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Terms & Conditions

Last updated: 23 May 2026

These policies are designed for use by Beth Emily Wheeler, a UK-based online nutrition and dietetic coach providing dietetic consultations, nutrition plans, educational programmes, and nutrition and fitness challenges.

These documents are drafted to align with:

  • UK GDPR and the Data Protection Act 2018;

  • The standards and guidance issued by the Health and Care Professions Council (HCPC);

  • Professional expectations commonly applied to HCPC-registered dietitians and members of the British Dietetic Association (BDA).

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2.1 Acceptance of Terms

By accessing or using Beth Emily Optimal services or website, you agree to these Terms of Use.

If you do not agree, you should not use our services.

2.2 Services Provided

Services may include:

  • Online dietetic consultations;

  • Nutrition coaching;

  • Personalised nutrition plans;

  • Self-guided educational programmes;

  • Nutrition and fitness challenges;

  • General educational content.

Services may be modified or discontinued at any time.

2.3 Health Disclaimer

Our services are intended for educational and supportive purposes and do not replace emergency medical care.

You should consult your GP or appropriate healthcare provider regarding any medical concerns.

If you experience a medical emergency, seek immediate medical assistance.

Participation in fitness or nutrition programmes is undertaken at your own risk.

2.4 Professional Scope

Recommendations are provided within the practitioner’s professional scope of practice and qualifications.

We reserve the right to refer clients to another healthcare professional where appropriate.

2.5 Client Responsibilities

You agree to:

  • Provide accurate and honest information;

  • Inform us of relevant medical conditions or changes;

  • Follow advice responsibly;

  • Seek medical clearance where appropriate;

  • Use services lawfully and respectfully.

Results cannot be guaranteed and may vary between individuals.

2.6 Booking & Payment Terms

  • Payment may be required in advance;

  • Prices may change at any time;

  • Bookings are not confirmed until payment is received where applicable.

Accepted payment methods will be displayed on the website.

2.7 Cancellation & Refund Policy

Clients should provide at least 24 hours notice to cancel or reschedule appointments.

Late cancellations or missed appointments may be charged in full.

Digital programmes, downloadable products, and completed consultations may be non-refundable except where required by law.

Refund requests will be assessed on a case-by-case basis.

2.8 Online Consultations

You acknowledge that online consultations:

  • Depend on internet and technology services;

  • May occasionally experience interruptions;

  • May not be suitable for all conditions or circumstances.

You are responsible for ensuring you have a private and safe environment for consultations.

2.9 Fitness Challenges & Group Programmes

Where programmes involve third-party fitness professionals or personal trainers:

  • Participation is voluntary;

  • You should seek medical advice before starting exercise programmes;

  • You are responsible for exercising within your own abilities.

We are not responsible for injuries resulting from misuse of exercise guidance or failure to seek appropriate medical advice.

2.10 Intellectual Property

All website content, meal plans, guides, programmes, videos, downloads, branding, and materials remain the intellectual property of Beth Emily Optimal unless otherwise stated.

You may not:

  • Copy;

  • Reproduce;

  • Resell;

  • Redistribute;

  • Modify; or

  • Commercially exploit materials

without written permission.

2.11 User Conduct

You agree not to:

  • Use services unlawfully;

  • Harass or abuse staff or participants;

  • Share harmful or offensive content;

  • Attempt unauthorised access to systems;

  • Share confidential programme content publicly.

We reserve the right to suspend or terminate access for inappropriate conduct.

2.12 Testimonials & Social Media

If you voluntarily provide testimonials, reviews, or transformation photos, you grant permission for us to use them for marketing purposes unless you request otherwise in writing.

You may withdraw permission for future use at any time.

2.13 Limitation of Liability

To the fullest extent permitted by law:

  • We do not guarantee specific outcomes;

  • We are not liable for indirect or consequential losses;

  • Our liability is limited to the amount paid for the relevant service.

Nothing in these terms excludes liability for fraud, death, personal injury caused by negligence, or liabilities that cannot legally be excluded.

2.14 Website Availability

We do not guarantee uninterrupted website access.

We may update, suspend, or remove website content without notice.

2.15 Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for their content, security, or privacy practices.

2.16 Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the jurisdiction of the courts of England and Wales.

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